MIRJAWAL MIRJAWAL; SURYONO EFENDI; TRI WALUYO. The Influence of Multidimensional Service Quality, Perceived Value, and Customer Relationship Management on Customer Satisfaction: The Mediating Role of Customer Engagement at Awal Care Veterinary Clinic. Global Management: International Journal of Management Science and Entrepreneurship, [S. l.], v. 2, n. 3, p. 180–192, 2025. DOI: 10.70062/globalmanagement.v2i3.353. Disponível em: https://management.ifrel.org/index.php/GlobalManagement/article/view/353. Acesso em: 3 mar. 2026.