The Influence of Social Media, Price, and Servicescape on Purchasing Decisions at Warkop Mie Aceh Hijrah Jaya in Medan Amplas

Authors

  • Syafrin Ananda Harahap UMN Al-Washliyah
  • Rukmini Rukmini UMN Al-Washliyah
  • Muhammad Hilman Fikri UMN Al-Washliyah
  • Wan Dian Safina UMN Al-Washliyah
  • Toni Hidayat UMN Al-Washliyah
  • Muhammad Rizaldy Wibowo UMN Al-Washliyah

DOI:

https://doi.org/10.70062/harmonymanagement.v2i3.317

Keywords:

Social Media, Price, Servicescape, Purchase Decisions

Abstract

This research aims to determine the influence of Social Media, Price, and Servicescape on Purchase Decisions at Warkop Mie Aceh Hijrah Jaya Medan Amplas. In this research, data collection was conducted using purposive sampling, with a sample of 84 respondents. All analyses in this research were assisted by the SPSS 25.0 software. The data analysis techniques used included classical assumption tests, multiple linear regression analysis, and hypothesis testing. Based on the t-test results, it was found that the significance value (Sig.) of Social Media was 0.000 < 0.05 and the t-count value (3.783) > t-table (1.664). Therefore, it can be concluded that the Social Media variable has a positive and significant influence on the Purchase Decision variable. Furthermore, the significance value for the Price variable was 0.000 < 0.05, and the t-count value (5.435) > t-table (1.664). Thus, it can be concluded that the Price variable significantly influences the Purchase Decision variable. Next, the significance value for the Servicescape variable was 0.000 < 0.05, indicating a significant influence on the Purchase Decision variable. Based on the data, the t-count value was (9.892) > t-table (1.664). Therefore, it can be stated that the Servicescape variable has a positive and significant influence on the Purchase Decision variable.

References

[1] Afriliani Sri, Wan Dian Safina, dan Rukmini. (2022). Pengaruh Brand Awareness dan Promosi Terhadap Keputusan Pembelian Konsumen Sabun Lifebuoy di Desa Patumbak Kampung Kecamatan Patumbak. Vol 5. No 2. Jurnal: Edueco.

[2] Ali Sahputra Dalimunthe. (2021). Pengaruh Harga, Servicescape, Kualitas Produk Dan Store Atmosphere Terhadap Keputusan Pembelian Konsumen Di Putri Shop Kotapinang. Jurnal Manajemen Akuntansi (JUMSI), 1(3), 419–429.

[3] Andriko dan Toni Hidayat. (2022). Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Sepeda Motor (Studi Kasus Konsumen Sepeda Motor Merek Honda Vario Pada CV. Rafika Jaya Motor di Kecamatan Medan Denai). Jurnal: Bisnis Net, 1.

[4] Aprida Riani, S. A. (2019). Pengaruh Produk, Harga Dan Kualitas Pelayanan terhadap Keputusan Pembelian Konsumen Studi Kasus Pada Toko Kain Kiloan Aulia Ponorogo. Jurnal Ekonomi, Manajemen dan Akuntansi, 3(1).

[5] Fajar Asnawi, Desi Nurwidawati. (2023). Hubungan antara Persepsi Media Sosial dengan Keputusan Pembelian Pengunjung Kedai Semoga Sukses. Character: Jurnal Penelitian Psikologi, 10(3), 766–775.

[6] Ghozali, I. (2018). Aplikasi Analisis Multivariete Dengan Program IBM SPSS 23 (Edisi 8). Cetakan ke-VIII. Semarang: Badan Penerbit Universitas Diponegoro.

[7] Husein, U. (2019). Metode Riset Manajemen Perusahaan. Jakarta: PT Gramedia Pustaka.

[8] Irawati, S. Z. (2016). Pengaruh Produk dan Harga Terhadap Keputusan Pembelian Konsumen di Morning Bakery Batam. Jurnal Inovasi dan Bisnis, 126.

[9] Kotler, Philip. (2021). Manajemen Pemasaran. Jakarta: CV Budi Utama.

[10] Nasrullah, R. (2015). Media Sosial (Perspektif Komunikasi, Budaya, dan Sosioteknologi). Jakarta: Simbiosa Rekatama Media.

[11] Notoatmojo, S. (2018). Metodologi Penelitian. Jakarta: Rineka Cipta.

[12] Philip Kotler & Kevin Lane Keller. (2018). Manajemen Pemasaran, Jilid 1, Edisi ke-13. Terjemahan Bob Sabran. Jakarta: Erlangga.

[13] Riyanto, S., & Hermawan, A. A. (2020). Metode Riset Penelitian Kuantitatif. Yogyakarta: Deepublish.

[14] Rizza Anggita, H. A. (2017). The Influence of Product, Service Quality and Price to Purchase Decision of SGM Bunda Milk Study on PT. Sarihusada Generas Mahardika Region Jakarta, South Tangerang District. A Multidisciplinary Journal, 3(6).

[15] Rukmini. (2023). Pengaruh Bonus Pack Dan Kualitas Produk Terhadap Keputusan Pembelian Pada PT. Alam Jaya Wirasentosa Tg. Morawa Deli Serdang Sumatera Utara. http://repository.umnaw.ac.id/jspui/handle/123456789/4324

[16] Sugiyono. (2021). Metode Penelitian Kuantitatif, Kualitatif, Dan R&D (Cetakan ke-3). Bandung: Alfabeta.

[17] Sujarweni, V. (2019). Metode Penelitian Bisnis dan Ekonomi. Yogyakarta: Pustaka Baru Press.

[18] Tjiptono, F. (2018). Pemasaran Jasa: Prinsip, Penerapan, Dan Penelitian. Yogyakarta: Andi Offset.

[19] Tjiptono, F. & Diana, A. (2020). Pemasaran. Yogyakarta: Penerbit Andi.

[20] Yuli Mater Hutagalung, H. D. (2020). Pengaruh Produk, Kualitas Pelayanan dan Harga Terhadap Keputusan Pembelian Studi Kasus Pada Kopi Benteng 2 Banyumanik. Jurnal Ilmu Administrasi Bisnis, XI(III).

[21] Zulkarnaen, M. F. (2023). Sistem Survei Kepuasan Konsumen Pada Pembuatan Kartu Tanda Penduduk. Jurnal Ilmiah IKIP, 9(2).

Downloads

Published

2025-07-14

How to Cite

Syafrin Ananda Harahap, Rukmini Rukmini, Muhammad Hilman Fikri, Wan Dian Safina, Toni Hidayat, & Muhammad Rizaldy Wibowo. (2025). The Influence of Social Media, Price, and Servicescape on Purchasing Decisions at Warkop Mie Aceh Hijrah Jaya in Medan Amplas. Harmony Management: International Journal of Management Science and Business, 2(3), 27–37. https://doi.org/10.70062/harmonymanagement.v2i3.317

Similar Articles

<< < 1 2 3 4 > >> 

You may also start an advanced similarity search for this article.