VIVI ARSITA WULANDARI; DEASY WULANDARI; HARI SUKARNO. Review of the Mediating Role of Satisfaction on the Influence of Service Quality, Brand Image, and Trust on the Loyalty of BPJS Employment Participants in Situbondo. Harmony Management: International Journal of Management Science and Business, [S. l.], v. 2, n. 2, p. 46–55, 2025. DOI: 10.70062/harmonymanagement.v2i2.228. Disponível em: https://management.ifrel.org/index.php/HarmonyManagement/article/view/228. Acesso em: 28 mar. 2026.