DEWI KUSUMA WIJAYANTI; ENDANG RUSWANTI; JOHANES JOHANES. Customer Relationship Management and Patient Loyalty: The Mediating Role of Brand Salience and Customer Engagement Behavior. Harmony Management: International Journal of Management Science and Business, [S. l.], v. 3, n. 1, p. 56–66, 2026. DOI: 10.70062/harmonymanagement.v3i1.530. Disponível em: https://management.ifrel.org/index.php/HarmonyManagement/article/view/530. Acesso em: 17 apr. 2026.