Paulina Rosna Dewi Redjo, Diah Wuriah Ningsih, & Tural Latif Gojayev. (2024). Improving Customer Service and Satisfaction in Indonesian Digital Banks with AI-Powered Chatbots. Management Dynamics: International Journal of Management and Digital Sciences, 1(1), 42–49. https://doi.org/10.70062/managementdynamics.v1i1.418