MELYSA YULIANA. Application of the Balance Scorecard as an Instrument for Evaluation of Service Performance in Animal Parks. Management Dynamics: International Journal of Management and Digital Sciences, [S. l.], v. 1, n. 1, p. 01–05, 2024. DOI: 10.70062/managementdynamics.v1i1.1. Disponível em: https://management.ifrel.org/index.php/ManagementDynamics/article/view/1. Acesso em: 5 oct. 2024.