PAULINA ROSNA DEWI REDJO; DIAH WURIAH NINGSIH; TURAL LATIF GOJAYEV. Improving Customer Service and Satisfaction in Indonesian Digital Banks with AI-Powered Chatbots. Management Dynamics: International Journal of Management and Digital Sciences, [S. l.], v. 1, n. 1, p. 42–49, 2024. DOI: 10.70062/managementdynamics.v1i1.418. Disponível em: https://management.ifrel.org/index.php/ManagementDynamics/article/view/418. Acesso em: 2 mar. 2026.