Green HRM as a Driver of Hotel Employee Performance: The Intervening Role of Environmentally Friendly Workplace Behaviors

Authors

  • C Susmono Widagdo STIEPARI Semarang
  • Dyah Palupiningtyas STIEPARI Semarang
  • Krisnawati Setyaningrum Nugraheni STIEPARI Semarang
  • Aletta Dewi Maria STIEPARI Semarang
  • Ray Octafian STIEPARI Semarang

DOI:

https://doi.org/10.70062/managementdynamics.v1i4.187

Keywords:

Employee Performance, Green Human Resource Management, Hospitality Industry, Pro-Environmental Behavior, Sustainable Development

Abstract

This study examines the relationship between Green Human Resource Management (Green HRM), Pro-Environmental Behavior (PEB), and Employee Performance in the hospitality industry. Using data collected from 265 employees across 12 star-rated hotels in Semarang that have implemented green hotel practices, this research employs Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the proposed hypotheses. The findings reveal that Green HRM positively influences both PEB (β = 0.627) and Employee Performance (β = 0.341). Furthermore, PEB positively affects Employee Performance (β = 0.396) and partially mediates the relationship between Green HRM and Employee Performance. Demographic factors, including age, education level, and tenure, moderate several relationship paths, suggest the importance of a differentiated approach in Green HRM implementation. Among Green HRM dimensions, Training and Development and Employee Involvement have the strongest effect on PEB, while Performance Management and Reward Systems most directly influence Employee Performance. These results provide empirical evidence that integrating environmental sustainability into HR practices benefits not only environmental outcomes but also enhances employee performance, creating a win-win situation for hotels in their pursuit of competitive advantage while meeting environmental responsibilities.

References

Aboramadan, M. (2022). Green HRM and environmental sustainability in the hospitality sector: The mediating role of green employee behaviors and the moderating role of green organizational culture. Journal of Sustainable Tourism, 30(7), 1694-1715. https://doi.org/10.1080/09669582.2021.1891240

Agyabeng-Mensah, Y., Ahenkorah, E., Afum, E., Agyemang, A. N., Agnikpe, C., & Rogers, F. (2020). Examining the influence of internal green supply chain practices, green human resource management and supply chain environmental cooperation on firm performance. Supply Chain Management: An International Journal, 25(5), 585-599. https://doi.org/10.1108/SCM-11-2019-0405

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T

Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. L. (2000). Manufacturing advantage: Why high-performance work systems pay off. Cornell University Press.

Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328. https://doi.org/10.1108/02683940710733115

Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Prentice Hall.

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108

Blau, P. M. (1964). Exchange and power in social life. John Wiley & Sons.

Booking.com. (2023). Sustainable travel report 2023. Booking Holdings Inc.

Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10(2), 99-109. https://doi.org/10.1207/s15327043hup1002_3

Campbell, J. P., & Wiernik, B. M. (2015). The modeling and assessment of work performance. Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 47-74. https://doi.org/10.1146/annurev-orgpsych-032414-111427

Chan, E. S., & Hawn, C. (2021). When do green HRM practices lead to negative employee outcomes? A multi-level analysis of boundary conditions. Journal of Business Ethics, 173(4), 827-846. https://doi.org/10.1007/s10551-020-04585-3

Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268. https://doi.org/10.1207/S15327965PLI1104_01

Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human Resource Management, 56(4), 613-627. https://doi.org/10.1002/hrm.21792

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.

Greaves, M., Zibarras, L. D., & Stride, C. (2013). Using the theory of planned behavior to explore environmental behavioral intentions in the workplace. Journal of Environmental Psychology, 34, 109-120. https://doi.org/10.1016/j.jenvp.2013.02.003

Karatepe, O. M. (2013). High-performance work practices and hotel employee performance: The mediation of work engagement. International Journal of Hospitality Management, 32, 132-140. https://doi.org/10.1016/j.ijhm.2012.05.003

Kim, Y. J., Kim, W. G., Choi, H. M., & Phetvaroon, K. (2019). The effect of green human resource management on hotel employees' eco-friendly behavior and environmental performance. International Journal of Hospitality Management, 76, 83-93. https://doi.org/10.1016/j.ijhm.2018.04.007

Kollmuss, A., & Agyeman, J. (2002). Mind the gap: Why do people act environmentally and what are the barriers to pro-environmental behavior? Environmental Education Research, 8(3), 239-260. https://doi.org/10.1080/13504620220145401

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet, H. C., & van der Beek, A. J. (2014). Construct validity of the individual work performance questionnaire. Journal of Occupational and Environmental Medicine, 56(3), 331-337. https://doi.org/10.1097/JOM.0000000000000113

Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705-717. https://doi.org/10.1037/0003-066X.57.9.705

Luu, T. T. (2019). Green human resource practices and organizational citizenship behavior for the environment: The roles of collective green crafting and environmentally specific servant leadership. Journal of Sustainable Tourism, 27(8), 1167-1196. https://doi.org/10.1080/09669582.2019.1601731

Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. Human Performance, 10(2), 71-83. https://doi.org/10.1207/s15327043hup1002_1

Mousa, S. K., & Othman, M. (2020). The impact of green human resource management practices on sustainable performance in healthcare organizations: A conceptual framework. Journal of Cleaner Production, 243, 118595. https://doi.org/10.1016/j.jclepro.2019.118595

Norton, T. A., Zacher, H., Parker, S. L., & Ashkanasy, N. M. (2017). Bridging the gap between green behavioral intentions and employee green behavior: The role of green psychological climate. Journal of Organizational Behavior, 38(7), 996-1015. https://doi.org/10.1002/job.2178

Ones, D. S., & Dilchert, S. (2012). Environmental sustainability at work: A call to action. Industrial and Organizational Psychology, 5(4), 444-466. https://doi.org/10.1111/j.1754-9434.2012.01478.x

Paillé, P., Mejía-Morelos, J. H., Marché-Paillé, A., Chen, C. C., & Chen, Y. (2020). Corporate greening, exchange process among co-workers, and ethics of care: An empirical study on the determinants of pro-environmental behavior at coworkers-level. Journal of Business Ethics, 95(4), 647-665. https://doi.org/10.1007/s10551-019-04411-5

Palupiningtyas, D., & Wahono, S. M. (2023). Green human resource management: A comprehensive analysis of practices, impacts, and future directions. Proceedings of International Conference on Digital Advance Tourism, Management and Technology, 1(1), 01-07. https://doi.org/10.56910/ictmt.v1i1.6

Palupiningtyas, D., Mulatsih, R., Sulistyowati, & Sumantri, A. S. (2024). The role of green HRM in talent management development to improve employee performance in hospitality companies. International Journal of Economics and Management Research, 3(1), 246-252. https://doi.org/10.55606/ijemr.v3i1.185

Pham, N. T., Thanh, T. V., Tučková, Z., & Thuy, V. T. N. (2020). The role of green human resource management in driving hotel's environmental performance: Interaction and mediation analysis. International Journal of Hospitality Management, 88, 102392. https://doi.org/10.1016/j.ijhm.2019.102392

Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879

Ren, S., Tang, G., & Jackson, S. E. (2018). Green human resource management research in emergence: A review and future directions. Asia Pacific Journal of Management, 35(3), 769-803. https://doi.org/10.1007/s10490-017-9532-1

Renwick, D. W., Jabbour, C. J., Muller-Camen, M., Redman, T., & Wilkinson, A. (2016). Contemporary developments in Green HRM scholarship. The International Journal of Human Resource Management, 27(2), 114-128. https://doi.org/10.1080/09585192.2015.1105844

Rizki, M., Parashakti, R. D., & Saragih, L. (2021). The effect of green human resource management on employee green behavior and environmental performance in hospitality industry: A proposed model. Journal of Organization and Management, 17(1), 1-14. https://doi.org/10.33830/jom.v17i1.1190.2021

Stern, P. C. (2000). New environmental theories: Toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56(3), 407-424. https://doi.org/10.1111/0022-4537.00175

Tajfel, H., & Turner, J. C. (1986). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (pp. 7-24). Nelson-Hall.

Tang, G., Chen, Y., Jiang, Y., Paillé, P., & Jia, J. (2018). Green human resource management practices: Scale development and validity. Asia Pacific Journal of Human Resources, 56(3), 313-333. https://doi.org/10.1111/1744-7941.12163

Downloads

Published

2024-10-31

How to Cite

C Susmono Widagdo, Dyah Palupiningtyas, Krisnawati Setyaningrum Nugraheni, Aletta Dewi Maria, & Ray Octafian. (2024). Green HRM as a Driver of Hotel Employee Performance: The Intervening Role of Environmentally Friendly Workplace Behaviors. Management Dynamics: International Journal of Management and Digital Sciences, 1(4), 71–89. https://doi.org/10.70062/managementdynamics.v1i4.187